As we move into 2025, here are five community engagement trends that we think will make a huge impact for the next 12 months.

Social Pinpoint is a comprehensive online platform that facilitates meaningful and accessible engagement opportunities that bring your community together.
With 40+ tools (and counting), Social Pinpoint makes it easy for people to provide input and feedback, regardless of their location or schedule. By reaching a wider audience, you can ensure that a diverse range of voices are heard and that your planning project reflects the needs of your stakeholders.
With Social Pinpoint’s real-time data collection and analysis, you can make informed decisions based on the perspectives and priorities of your stakeholders. Easily track both the reach and depth of your engagements, identify gaps in performance or representation, and learn how people have engaged with your projects.
Create a powerful engagement portal to promote ongoing and active public participation. Establish a consistent feedback loop with your community with automated relationship-building tools. By making your engagement process more open and accessible, you can demonstrate your commitment to transparency and accountability.
Social Pinpoint helps you to create meaningful public participation experiences that will keep citizens coming back for more.
Social Pinpoint’s multilingual capabilities ensure you feel confident connecting with your entire community. By establishing a safe and accessible space for all, you can foster collaboration among users with different backgrounds and perspectives, leading to more innovative solutions and enhanced project outcomes.
Northern Beaches Council takes a proactive approach to engagement, focusing on capacity building and fostering lasting partnerships with community groups—particularly those that are often hard to reach or easily overlooked. The Council recently developed a Multicultural Inclusion Plan aimed at strengthening connections with its diverse communities.
Read Case StudyRecognizing the diverse needs of its residents, the City of Port Adelaide Enfield (PAE) has consistently offered a range of engagement methods. To further promote inclusivity, Port Adelaide Enfield launched an inclusive initiative to give people with disabilities, or those helping them, a voice in shaping the community's future.
Read Case StudyGlen Eira City Council actively fosters inclusivity by ensuring that every community member is recognized and heard through a combination of broad and targeted engagement strategies. An example of this is Glen Eira's 'Our Priorities, Our Future' initiative, where Glen Eira deployed different engagement efforts to reach diverse demographics within the community.
Read Case StudyBanyule City Council exemplifies inclusive community engagement, demonstrating a strong commitment to ensuring that all voices, particularly those from underrepresented groups, are acknowledged, heard, and valued. This dedication is reflective in various initiatives, including their new artwork project which involved working with a First Nations artist for its Shaping Banyule engagement platform.
Read Case StudyAs we move into 2025, here are five community engagement trends that we think will make a huge impact for the next 12 months.
Community engagement doesn’t have to be the same-same, basic and formal experience. In fact, incorporating interactive and enjoyable activities into your community engagement efforts can transform them into something truly memorable.
From community engagement to public participation and everything in between, let’s define these similarities and differences together.
Our expert team is available to show you how to get the most out of your online community engagement platform.