Featured Case Studies

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Northern Beaches Unveils Plan to Engage Multicultural Communities

Northern Beaches Council takes a proactive approach to engagement, focusing on capacity building and fostering lasting partnerships with community groups—particularly those that are often hard to reach or easily overlooked. The Council recently developed a Multicultural Inclusion Plan aimed at strengthening connections with its diverse communities.

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PAE Promotes Inclusivity Through Hybrid Engagement

Recognizing the diverse needs of its residents, the City of Port Adelaide Enfield (PAE) has consistently offered a range of engagement methods. To further promote inclusivity, Port Adelaide Enfield launched an inclusive initiative to give people with disabilities, or those helping them, a voice in shaping the community's future.

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Glen Eira Understands Community Priorities for a Better Future

Glen Eira City Council actively fosters inclusivity by ensuring that every community member is recognized and heard through a combination of broad and targeted engagement strategies. An example of this is Glen Eira's 'Our Priorities, Our Future' initiative, where Glen Eira deployed different engagement efforts to reach diverse demographics within the community.

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Banyule City Council Connects with the Community Through Art

Banyule City Council exemplifies inclusive community engagement, demonstrating a strong commitment to ensuring that all voices, particularly those from underrepresented groups, are acknowledged, heard, and valued. This dedication is reflective in various initiatives, including their new artwork project which involved working with a First Nations artist for its Shaping Banyule engagement platform.

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From Outdated to Innovative: Clarington’s Community Engagement Journey

Clarington is growing fast, with its population expected to double by 2051. To ensure residents have a meaningful role in shaping their community’s future, the Municipality revamped its approach to community engagement, shifting from traditional methods to a blend of digital and face-to-face interactions. Melissa Westover, Manager of Communications, and Leanne Walker, Marketing and Engagement Supervisor, share how this change has greatly expanded their reach and improved their capacity to collect input that accurately reflects the community’s evolving needs.

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