City of Port Adelaide Enfield’s Approach and Success in Closing the Loop

Andrew is an experienced community engagement specialist with 18 years' experience on the front line of the practice in the UK and Australia and now nearly 5 years' experience in digital community engagement. With senior experience in consultation, collaboration and communication across various public participation roles in local and state government, housing, water and charity, Andrew is also the instigator of an annual Global Community Engagement Day which came about as part of his time with Engage 2 Act. Andrew is now Head of Practice and Strategic Relationships, working with both current and potential customers using Social Pinpoint and Consultation Manager. Personally, Andrew has adopted the Adelaide Crows as his local team and is a well-known chocoholic.

Melissa is the Community Engagement Officer at the City of Port Adelaide Enfield and supports staff and teams across council to plan, deliver and evaluated their community engagement projects. Melissa has previously worked at a metropolitan and regional council in a range of community development, youth and open space focused roles. She is passionate about working with community members to create vibrant community spaces and establishing opportunities for young people to influence council planning and decision making.

As the Community Engagement Coordinator at the City of Port Adelaide Enfield, Robert is passionate about creating opportunities for genuine, meaningful and inclusive community participation in local government decision-making. Robert collaborates across the organisation with a practical and strategic approach to grow internal capability and improve community engagement outcomes. Robert played a key role in the development of the City of PAE’s Communications and Engagement Framework with its focus on transparency, connection and inclusion and has led complex community engagement processes for the City. Before returning home to Adelaide in 2020, Robert extensively engaged with community to develop the Walk, Cycle Greater Bendigo strategy and is a strong advocate for walking and cycling friendly cities.